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OUR LOCATION

1494 State St, Schenectady NY 12304

24/7

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+1 (518) 421-1375

hello@shahproductsinc.com

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

The product you see in the image is the exact item you will receive. We take great care to ensure that every order is fulfilled with the same high-quality merchandise depicted on our website. Rest assured, your purchase will match the representation shown.

Where can I view my sales receipt?

You can view your sales receipt by logging into your account on our website. Once logged in, navigate to the "Orders" section, where you'll find a list of your past purchases. Click on the order you need and you'll be able to view and download your sales receipt.

How can I return an item?

We understand that sometimes items may not be quite right. To make returns easy, you can bring the item and receipt to any of our locations within 30 days for a full refund or exchange. Our staff are happy to help, no questions asked, to ensure your complete satisfaction.

Will you restock items indicated as “out of stock?”

We strive to maintain a well-stocked inventory. When items are marked as "out of stock," our team works diligently to replenish them as soon as possible. We appreciate your patience and will notify you once the desired items are back in stock.

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